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Frequently Asked Questions

How do I install StratEngine?

Download the StratEngine installer from our Downloads page and follow the step-by-step installation guide. Make sure you have NinjaTrader 8.0 or higher installed first.

What are the system requirements?

StratEngine requires Windows 10/11 (64-bit), NinjaTrader 8.0+, minimum 8GB RAM, and an active internet connection for real-time data feeds.

Can I use StratEngine with demo accounts?

Yes, StratEngine works with both live and demo accounts. We recommend testing with a demo account first to familiarize yourself with the system.

What markets does StratEngine support?

StratEngine is specifically designed and optimized for NASDAQ futures (NQ and MNQ). It focuses on these markets to provide the highest performance and accuracy.

How do I update StratEngine?

Updates are automatically delivered through NinjaTrader's addon manager. You'll receive notifications when new versions are available.

Still need help?

Our support team is available Monday-Friday, 9 AM - 5 PM EST